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Data Deletion

There is no account to delete

Untracked has no sign-up, no login and no user profile. We never ask for your name, email or phone number, so there is no account record sitting on a server waiting to be breached, sold, or subpoenaed.

Deletion is therefore mostly something you do on your own phone, immediately, without asking us for permission.

1. Data on your phone

The app stores these locally, and only locally:

  • The camera dataset (so the map does not re-download it constantly)
  • Search history
  • Route history — on by default, switchable off
  • Settings, theme, and your app PIN if you set one

Erase route history

  1. Open the app
  2. Settings → Privacy & Security
  3. Tap Clear saved history, or switch Save route history off (which also erases what is already saved)

Erase everything the app has stored

Either uninstall the app (all local data goes with it), or set a duress PIN in Settings → Privacy & Security and enter it at the lock screen: that erases camera data, downloaded map/routing data, search and route history and settings, then opens the app normally.

Note: there is no PIN recovery — if you forget your unlock PIN, reinstalling the app is the only way back in.

2. Data on our servers

This section is deliberately short. We keep:

  • Nothing about your routes. A route request exists only while it is being calculated and for a couple of minutes afterwards so your phone can collect the answer. It then expires automatically. Routes are never written to a database or a file.
  • An approximate coverage zone, if you asked us to add routing data for a region: the destination rounded to roughly one kilometre. No origin, no route, no identifier.
  • Operational logs (job ids, timings, error text) that contain no coordinates.

To have a coverage zone or log entry removed, email us — nothing is tied to an identity, so tell us roughly which region and when.

3. Request removal by email

  • Email: privacy@untracked.app
  • Subject: "Data Deletion Request"
  • Include: the region and approximate date, so we can find the right entry

We respond within 45 days as required by law, usually much sooner.

4. Your privacy rights

Under the CCPA and similar laws you have the right to know what we hold, to have it deleted, and not to be discriminated against for asking. Because we hold no identifiers and no route history, there is very little to act on — but the rights apply regardless.

For the full picture, see our Privacy Policy.

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